In this session, we will discuss how two key platforms — Sitecore + Salesforce — drive superior experiences by seamlessly fusing sales, service, marketing and ecomm data across every customer touchpoint. All to power interactions with your customers at the right time, in the right moment — and build lasting relationships in the process.
Digital transformation means a lot of things, but ultimately it's about delivering measurable, attributable return on digital investments. Learn how one of the world's largest commercial real estate firms leapfrogged the competition by capitalizing on the power of digital experience. Cushman & Wakefield VP of Digital, Eric Wagner, joins Horizontal's VP of Digital Solutions, Dave Michela, in a review of their experience-forward solution built around Sitecore and Salesforce technologies.
We’re going through a digital revolution that’s reshaping business models, changing how customers value products and services, and how brands connect with customers. The big challenges businesses currently face won’t last forever, but digital is no doubt here to stay. As we accelerate our digital transformations, creating human connections is imperative. Hear from a variety of leading brands across EMEA to learn how they are adapting to meet the needs of today’s digital customer.
DP World operates a global ecosystem of interconnected ports and container terminals. But as the shipping industry evolves, DP World is shifting away from its port-focused business model and driving the expansion of its end-to-end logistics footprint across air, land and sea. Find out how Horizontal refreshed DP World’s brand to reflect its new strategic direction and personalize content for customers on a regional level.
Explore our start-to-finish execution of Lixil Group’s Grohe.com multi-brand, multi-site implementation using Sitecore Commerce. We’ll walk through how business needs were defined, our approach to UX/UI and how we set up XC in a scaled environment alongside automated deployments. In tandem, we’ll cover how we handled key integrations with various tools and services to truly and fully enable end-to-end commerce including SAP, Salesforce, BaazarVoice, Braintree, PIM, and Kount.
BONUS: we’ll also explain how we tailored XC to Lixil Group’s specific needs via custom plugins.
In this session, we'll discuss the process we went through with The Advisory Board to rethink how each of their content types are presented in-person, on the web, and as printed materials. This will include how we leveraged the capabilities of Content Hub throughout the design process to ensure we designed content to fit within Content Hub.
We've written the definitive guide to Sitecore + Salesforce.
Get our SC + SF ebook
